Customer satisfaction is a theme eternally pursued by Hongxing Machinery. Every morning, with the light of the early morning sun and the fresh air like rain and dew, on the viewing screen of the office building of Hongxing Machinery, you can see this solemn promise, reminding Hongxing People to always keep in mind the ultimate goal of their work, to make customers satisfied.
Customer satisfaction is actually the epitome of market demand and is the concentrated reflection of the products produced by Hongxing Machinery on social value contribution. The market information is all-embracing and we can never grasp it all in short time, for this reason, valuing the present and doing well in the present duty are the best method to fully enrich ourselves, to take responsibility to our company and to shoulder the social responsibility.
Crushing machine is engineering machinery. Compared with other commodity, it has its unique features, such as easy wearing, maintenance necessity, regular changing necessity; the operators should be responsible and skillful. Only doing a good job on these aspects can the equipment of customers run normally.
For this reason, as for cone crusher manufacturer, these questions must be considered. As a famous crusher equipment supplier in domestic mining machinery industry, Hongxing Machinery not only gathers plenty of technical talents, but grasps the most advanced crusher technology in domestic market. More importantly, our company holds the most sincere concern to customers and thinks what customers think and worries what customers worry.
Henan Hongxing Mining Machinery Co., Ltd. carries out regular return visit to customers, and within one after customers purchase a mining crusher, the after-sales service technician will pay a return visit to customers every three months. Siemens once put forward the principle that “Our solutions are always one step faster than problems”, and we know very well that this word is a responsible attitude, and it needs us to carry out it with action.
Compared with other engineering machinery, crushers do heavier work, consume more energy. Hongxing Machinery holds the attitude of keeping up with world class service standard which makes the customers deeply feel the profound meaning of “customer satisfaction is a theme eternally pursued by Hongxing Machinery”.
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